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State 911 Department Technical Issue

The State 911 Department is experiencing a technical issue affecting public safety answering points (PSAPs) across the State. If you need State Police assistance, please call one of the following regional dispatches:


Northshore: 978-538-6180

Western Massachusetts: 413-587-5700

Franklin County: 413-625-8326 or 413-625-8468

Western Worcester County: 508-867-5181 or 508-309-5350

Worcester County: 508-829-8420

South Coast, Cape & Islands: 508-397-3192

Greater Boston: 617-946-3080

Logan Airport: 617-568-7301

Metrowest: 508-820-2121


We will provide further updates when 911 service is restored.




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