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UPDATE: Massachusetts 911 System Has Been Restored


The Massachusetts 911 system has been restored. The public may now resume calling 911 for emergencies.


Thank you for your patience and cooperation. 


The Massachusetts State 911 Department continues to investigate the cause of the disruption.

Original information below:

The State 911 Department is experiencing a technical issue affecting public safety answering points (PSAPs) across the State. If you need State Police assistance, please call one of the following regional dispatches:


Northshore: 978-538-6180

Western Massachusetts: 413-587-5700

Franklin County: 413-625-8326 or 413-625-8468

Western Worcester County: 508-867-5181 or 508-309-5350

Worcester County: 508-829-8420

South Coast, Cape & Islands: 508-397-3192

Greater Boston: 617-946-3080

Logan Airport: 617-568-7301

Metrowest: 508-820-2121


We will provide further updates when 911 service is restored.




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